RETURNS POLICY

BIHROD offer free returns on all our items except sales products. All orders need to be returned within 14 days of purchasing and must be in as new condition and with their tags and all of the extras order inside of the box. Any items returned outside this period of time will be returned to the customer.

To start a return, you can contact us at info@bihrod.com

When your return is accepted, we’ll generate a DHL return label and send you instructions on how and where to send your package.

REFUNDS

Once you’ve sent your items back to us, you should receive your refund within 7 working days of it reaching our warehouse.

It can take up to 14 days for your return to reach us. If you haven´t received your refund in this timeframe, please email info@bihrod.com so we can investigate this for you.